Acts as the patients advocate to ensure that the prescribed drug therapy and pharmacy care plan are followed as prescribed and also meet the medical, social and personal needs of the patient. Must be proficient in data entry- including prescription set up and Prescriber Verification. Must convey professional communication with physician offices at all times both orally and written. Responsible for proper communication and documentation of clarification requests and follow up, including documenting progress improper systems Answers and resolves internal inquiries within committed timeframes. Responsible for making outbound calls to Physician offices to request prescription refills and/or to request updates on pending prescription clarification requests. Receives written prescription clarifications or refill requests and must verify that information is complete and accurate. Complies with all appropriates policies, procedures, safety rules and regulations. Understands the physical, psychological and social challenges of specific disease states and assists the patient and Pharmacy Care Coordinators with drug therapy and pharmacy care issues. Strong oral and communication skills necessary. Computer literacy with MS Office application such as Outlook, Word, Excel, Access Excellent written and oral communication skills. Strong time management, organization skills, initiative, professional demeanor and positive attitude. Attention to detail, quick study, self-motivated, proactive and the ability to work independently with a high degree of initiative. When submitting your candidate please provide scanned copies of candidate�s current license/certification as an attachment.