The Business Analytics (BA) team is a lean, cross-functional team that supports different business units in the Sales & Marketing organization: Sales, Fleet, TCUV, Vehicle Marketing and Communications, Incentives, Media, Digital Marketing, and other teams. The Business Analytics team aims to gather and stitch together data from disparate sources, provide centralized, easy-to-use tools used to access it, consult on data analytics, and help generate insights that enable faster data-driven business decisions.
5+ years of product experience with a history of delivering successful products across the full product lifecycle.
Understand customer interactions and events across a variety of channels at Toyota to better understand customer journeys and friction points at an aggregated and granular level
Identify, develop, and deliver core product recommendation engine based on customer journey touchpoints
Further develop and evaluate KPIs, keeping leadership aware of analytics and data summaries.
Help provide strategic guidance, insight and knowledge about market trends, consumer attitudes, competitors and the success of the digital marketing strategy.
Ability to present fact-based recommendations in a clear, logical, and concise way; “tell a story” with data
Prepare and deliver presentations summarizing sharp insights and conclusions, often for executives
Partner closely and collaborate with data management teams, strategy teams, and other analytics resources across multiple functional teams
2+ years of experience doing hands-on data analysis and providing data driven insights
Experience with Business Intelligence and analytical tools such as Tableau, Power BI, Alteryx etc.
Self-sufficiency in querying and extracting data from Enterprise databases (SQL, Hive, Google Cloud Platform etc.)
Basic knowledge of Big Data platforms: Hadoop, Hive, Impala, AWS, Google BigQuery, Snowflake