Suraj Tripathi, Author at Saxonglobal

How to improve and measure customer experience (CX)

Would the customer buying habits have changed over the past year during the pandemic? Undoubtedly, the previous year has changed the way people work, live, buy and socialize. How would we match the customers’ changed buying behavior? How would we know what is changed? Is there anything which is not changed? Unanimously, customer experience (CX) […]

Digital Transformation is Challenging. Are You Ready?

Digital transformation is a difficult journey if you don’t have a plan for it. As the digital model radically redesigns the enterprises across all the industries, more and more enterprises started pursuing large-scale digital transformation efforts to stay ahead in the market.  In a Mckinsey Global Survey, more than 8 respondents out of 10 said […]

How to resume stalled digital transformation progress?

Seven out of ten respondents said that transformation progress in their organization is stalled at some point. Here we will discuss how organizations can prevent and restart the digital transformation progress.  A new McKinsey Global Survey suggested that enterprises stand a chance of restarting stalled digital transformation progress because most of the reasons for the slowdown are […]

Digital Transformation Expectations vs. Reality

Staying competitive is more critical than ever in this current market scenario. CIOs and CTOs have acknowledged the significance of digital transformation in business survival and success. Unquestionably, we need digital transformation, but we need a well-managed one, not the temporary one to manage some necessities for short period. Being CIOs means you are the […]

Did Pandemic Boost the Health Care Industry Digital Transformation Journey?

The Healthcare industry is the one that stood firm against the fight of the pandemic. The fight is continued because the post-pandemic era requires a lot of improvements.  During the pandemic, health care providers focused on Digital Technology Tools to expedite their operations and keep the costs low. This will continue after the pandemic.  There […]

Cyber Security Remains One of The Biggest Concerns

Digitalization is turning out to be one of the most critical factors in the success of enterprises. While digital transformation is on the chart of every enterprise, but they miss the security aspect. When you digitalize all your processes, make sure you put a robust cybersecurity mechanism in place.  Amidst the cloud technology adoption, cyberspace […]

What is your digital quotient?

Few organizations are converting the challenges into opportunities by tapping into the digital transformation. Digital transformation is the savior for several organizations across all industries (Food, Insurance, Hospital, Retail, Healthcare) during this global pandemic. According to the KPMG report ” CEO Outlook 2020: COVID-19 “, 80% of the CEOs of the world’s largest organizations have seen their […]

Are your Job Descriptions Scaring away the right candidates?

What could be the reason behind not receiving the right candidate profile? There could be plenty of reasons, but Job Descriptions are the first thing your candidates experience. As the famous saying goes, First Impression Is the Last Impression; you need to make sure that your job description reflects your company culture. Knowingly or unknowingly, […]

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